Privacy Policy

A legal disclaimer

This Privacy Policy outlines how SJW Training & Consultancy collects, uses, stores, and protects your personal data in accordance with the Data Protection (Jersey) Law 2018.

We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and transparently.If you have any questions, requests, or complaints regarding your data, please contact:
Sarah-Jane Whitmarsh
📞 07797745746
📧 sjwsafeguarding@gmail.com

Information We Collect

We may collect and process the following types of personal data:
- Contact Details: Full name, phone number, email address
- Company Information: Relevant policies, procedures, meeting minutes related to consultancy or training projects
- Payment Information: Transaction details for invoicing and financial records
- Technical Data: IP address, browser type, operating system, device information
- Usage Data: How you interact with our website, services, and communications
- Marketing Preferences: Your choices regarding receiving updates and promotional materials

How We Collect Data

We may collect your data when you:
- Enquire about our services or visit our website
- Sign up for updates or newsletters
- Interact with us via social media (e.g. LinkedIn, Instagram)
- Attend meetings, training sessions, or networking events
- Are referred to us or meet us at exhibitions

Lawful Basis for Processing

Under the Data Protection (Jersey) Law 2018, we rely on the following lawful bases to process your personal data:
- Consent – You can withdraw your consent at any time
- Contractual Obligation – To fulfil our agreement with you
- Legal Obligation – Where required by law
- Legitimate Interest – For business operations and service improvement

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods are determined based on:
- The nature and sensitivity of the data
- The risk of harm from unauthorised use or disclosure
- Legal and regulatory obligations

Data Security

SJW Training & Consultancy has implemented appropriate security measures to prevent your data from being lost, misused, accessed without authorisation, altered, or disclosed. In the event of a data breach, we will notify affected individuals and the Jersey Office of the Information Commissioner (JOIC) where legally required.
International Transfers
We do not transfer personal data outside the European Economic Area (EEA). All data is stored securely in accordance with Jersey’s data protection laws.

Your Rights

Under the Data Protection (Jersey) Law 2018, you have the following rights:
- Access – Request copies of your personal data
- Rectification – Correct inaccurate or incomplete data
- Erasure – Request deletion of your data in certain circumstances
- Restriction – Limit how we process your data
- Objection – Object to processing in certain circumstances
- Data Portability – Request transfer of your data to another organisation

You do not need to pay a fee to exercise your rights. We will respond within one month.

Complaints

If you are unhappy with how we handle your data, you can contact the Jersey Office of the Information Commissioner (JOIC):

Address:
2nd Floor, 5 Castle Street
St Helier, Jersey
3 / 3
JE2 3BT

Helpline: +44 (0)1534 716530
Website: https://www.jerseyoic.org

Last Updated: September 10th, 2025